Delete your data
Last updated 22 August 2026
You can delete your Cropiris account yourself, at any time, without asking us. It takes effect immediately and is not reversible.
Read this first if you own a farm on Cropiris.
If you are the only owner of an organisation, deleting your account deletes that organisation too — every farm in it, every field, every crop cycle, every measurement and every photograph. There is no one left who could reach that data, so it goes with you.
If someone else owns or co-owns the organisation, only your own account and access are removed. The farm and its records stay with them.
In the app
- Open Cropiris and sign in.
- Tap your account, then Delete account.
- You will be shown exactly what will be destroyed — how many farms, how many photographs — before anything happens.
- Type your email address to confirm, then confirm the deletion.
On the web
- Sign in at cropiris.com.
- Go to your account and choose Delete account.
- The same summary is shown, and the same confirmation is required.
By email
If you cannot sign in, write to [email protected] from the address on the account. We will verify it is you and delete it within 30 days.
What is deleted
- Your account, name and email address.
- Your membership of every organisation, and any access granted to you.
- If you were the sole owner of an organisation: its farms, fields, crop cycles, captures, measurements, advisories and credit balance — and the photographs themselves are removed from storage, not merely unlinked.
What is not
- Captures you took on someone else’s farm. A photograph belongs to the field it documents rather than to whoever held the phone, so it stays with that farm — but it is no longer linked to you.
- Backups, for up to 30 days, after which they age out. Backups are encrypted and are not read except to restore from a failure.
- Payment records held by Stripe, which they retain under their own legal obligations. We do not control that retention.
- Unused credits are not refunded on deletion. If you want a refund, ask before you delete — afterwards there is no account to refund.
Something narrower
If you want a single capture removed, or your imagery excluded from model improvement without closing the account, you do not have to delete everything. Write to [email protected] and say what you want removed.
The full privacy notice explains what we collect and who else receives it.